Terms of Service
Last updated: January 2026
1. Acceptance of Terms
By accessing and using the Yes Hospital & Research Centre website and services, you accept and agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.
2. Medical Services
Yes Hospital & Research Centre provides medical services through qualified healthcare professionals. Our services include but are not limited to:
- Outpatient consultations
- Inpatient care and hospitalization
- Diagnostic and laboratory services
- Emergency medical services
- Surgical procedures
3. Appointment Booking
When booking an appointment through our website or phone:
- Provide accurate and complete information
- Appointments are subject to doctor availability
- Cancellations should be made at least 4 hours in advance
- We will confirm your appointment via phone call
4. Patient Responsibilities
As a patient, you agree to:
- Provide accurate medical history and information
- Follow prescribed treatment plans
- Settle bills and payments as per hospital policy
- Treat hospital staff with respect
- Follow hospital rules and regulations
5. Payment Terms
Payment for services is due at the time of service unless other arrangements have been made. We accept:
- Cash payments
- Credit and debit cards
- UPI payments (GPay, PhonePe, Paytm)
- Insurance (cashless facility available for empaneled insurers)
6. Limitation of Liability
While we strive to provide the highest quality of care, medical outcomes cannot be guaranteed. Yes Hospital & Research Centre shall not be liable for any indirect, incidental, or consequential damages arising from the use of our services, except as required by law.
7. Website Use
The content on this website is for informational purposes only and does not constitute medical advice. Always consult a qualified healthcare professional for medical concerns.
8. Changes to Terms
We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting to the website. Continued use of our services constitutes acceptance of modified terms.
9. Contact Information
For questions about these Terms of Service, contact us at:
Yes Hospital & Research Centre
Plot No. 1 & 1A, Dighori Flyover Square
Dighori, Nagpur - 440024
Email: [email protected]
Phone: +91 8446 208 245